Ventnor Guest House

Addtional Information- Self check-in with key safe

1. Guest Responsibilities
The property is let for holiday accommodation purposes only and is not to be used for any other purpose including but not limited to commercial purposes, receptions or parties.
Not to use the property, or cause or permit the property to be used for any illegal purpose.
No smoking inside or around the property. If anyone smokes inside the building, there is an extra cleaning charge fee of $200. If in our opinion, the building smells of smoke after cleaning an additional two nights accommodation will be charged. This will allow the place to be aired. Costs associated in finding alternative accommodation and transport for displaced guess will be charged.
All guests must conduct themselves in a proper manner so as not to cause a nuisance, including excessive noise, or interfere with the use or enjoyment of the property for other occupiers or neighbouring properties. Unruly, loud or offensive behaviour will not be tolerated. If complaints are received this may result in termination of the booking and loss of unused balance of accommodation.
No more than the registered number of guests is to occupy the property, as each holiday property is equipped for a specific number of guests. No extra mattresses are to be bought onto the property. If the property is reported to be overloaded, the booking will be terminated and guests will be asked to vacate, with no refund made.
Strictly no tents or caravans are permitted on the property unless agreed and paid for prior to the commencement of Rental.
Pets are not permitted.
It is the guests’ responsibility to maintain the cleanliness of the property during the lease period.
All guests are responsible for keeping the property secure during their stay and will be responsible for any theft or damage due to neglect in this area.
To accept full responsibility for any breakages, loss or damage caused to the property and/or its contents directly or indirectly caused by the guest, or by another occupant or any other person invited on or in the property by the guest during the tenancy and agrees to authorise Island Bruny Management Services to pay for any such breakages, loss, damage and all forms of cleaning (including but not limited to rubbish removal) of the property by deduction of the applicable amount from the Departure Guarantee. Where the Departure Guarantee is not sufficient to cover the cost of the payment required the guest agrees to pay the balance of the payment within seven days of being notified in writing of the payment required by Island Bruny Management Services. If a credit card has been provided any costs shall be charged to that credit card.
The property is furnished to the owner’s taste and style and Island Bruny Management Services accepts no responsibility for any unmet expectations of the guest in respect of any design, quality or other aspect of the property.
To be responsible to Island Bruny Management Services and the owner of the property for any act or omission by any person the guest allows on the property who breaches any term or condition contained in this agreement.
Departing guests must leave the property clean and tidy. This includes washing, drying and putting away all dishes, emptying the dishwasher, emptying and cleaning of the refrigerator, oven/griller and microwave, cleaning of the bbq, leaving the beds neatly folded back, placing all used towels in the shower, turning off all the lights and cooling/heating appliances. If the dishes are not washed, dried and put away, the dishwasher not emptied and/or the bbq has not been cleaned an automatic bond deduction applies of $45.00 per job to be completed.
The Guests are responsible for empting all bins and placing the rubbish in the appropriate wheelie bin. A rubbish fee of $45.00 applies if the bins are not emptied upon departure.
The guest agrees to let, use and occupy the property and its contents at his or her own risk and hereby releases to the maximum extent permitted by law the Agent and the owner of the property from any injury, liability, debt, loss, cost, delay, expense however arising in the connection with the letting, use and occupancy of the property including by breach of contract, duty or statue. Further the guest shall indemnify the agent and the owner of the property against any claims made by any other person or entity in relation to the use and occupancy of the property.
That Clause 3 Guest Responsibilities is an essential term of this agreement if the guest commits, causes of otherwise permits a breach of this Clause 3 during the tenancy, Island Bruny Management Services is authorised to immediately terminate the tenancy and to retain all monies paid by the guest under this Agreement.

2. Arrival and Departure Times
Arrival time is from 2pm on the day of arrival and departure time is strictly 10am on the date of departure. A late departure fee of 50% of the equivalent of the Departure Guarantee will apply to guests who do not vacate by the booked departure time.
Only one set of keys will be provided to the guest.
On departure the keys must be left in the key safe.

3. Linen/Towels
Linen must be used on all beds.
All used beds must be folded back before leaving. All used towels are to be placed in the shower before leaving.

4. Pets
Pets are not permitted.
If a pet is bought to the the property a Departure Guarantee deduction of $150.00 applies and your tenancy will be terminated with no refund made.

5. Faults/Problems
All holiday properties under Island Bruny Management Services management are privately owned and are rented on a fully self-contained basis. In the event of faults and/or malfunctions of appliances or inclusions, there is no obligation from the owner or Island Bruny Management Services to compensate or discount.
Island Bruny Management Services will accept no responsibility for any inconvenience with machinery breakdown. The agent’s best endeavours to repair, replace or hire an alternative will be undertaken.
Should a tradesperson be sent out at a guests request to carry out a repair that was unnecessary, the cost for the callout will be at the guest’s expense.
Guests must inform our office immediately of any damage or breakage to the property and its contents by phoning our 24 contact number 0447 693 116.
Guests must inform our office immediately upon arrival if the property is not clean otherwise they are deemed to have accepted the property in the condition of arrival on our 24 contact number 0447 693 116. If a property is reported as dirty, Island Bruny Management Services reserves the right to inspect and have the property cleaned as soon as possible.
Left items – if requested we will endeavour to recover and return items inadvertently left in a holiday property, but we take no responsibility for the recovery or return of these items. Postage and the cost of sending a staff member to search for the item is at the guest’s expense. A minimum cost of $30.00 incl GST applies. Left items will be held in our office for a maximum of three months and if not claimed will be donated to the local opportunity shop.
Island Bruny Management Services may inspect the property with reasonable notice and at any time or without notice if there is any belief that there has been a breach of these conditions.

6. Disclaimer
Island Bruny Management Services has endeavoured to maintain the accuracy and content with their websites. However from time to time aspects of the content may be out of date. Certain information is provided by others including owners and for that we accept no responsibility for its accuracy.
Island Bruny Management Services acts as the letting agent on behalf of the owners and in accordance with owner’s instructions. Island Bruny Management Services reserves the right to take appropriate remedial action and/or seek compensation for any serious breach of these conditions of letting.
Island Bruny Management Services will not be held responsible if the property does not meet with your expectations after the booking has been confirmed.

7. Insurance
We recommend that all guests take out complete travel insurance to cover unexpected events.

8. Bush Fire
Bookings maybe cancelled or guests maybe ask to leave during their stay if it is determined by Island Bruny Management Services (in its absolute discretion) that the bush fire risk may place our guests in danger.
Island Bruny Management Services will refund (at its sole discretion) any monies paid by guests and no other claim, or right, or action,or demand shall exist, or be made by either party.

9. Insurance
We highly recommend that all guests take out complete travel insurance to cover unexpected events.

10. Drones
Drone flying is prohibited under all circumstances on our properties. No exceptions!