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Swap guest verification & screening


 

DISCLAIMER

Short Stays is a member of Good to Book, a risk management database for Short Term Accommodation Providers.

To become a “Verified” guest, Short Stays will review your sign-up details, photo ID, and perform a search on the Good to Book database within 48 hours of registering your account or prior to your accommodation booking commencing, whichever comes first. Once the review process is complete you will become ‘Verified’. Additionally, each time you create a booking, your details will again be reviewed on the Good to Book database.

Short Stays will also review the names of all Guests booking or staying with you at your accommodation booking for the purpose of finalising your verification as Guests.

If Short Stays find an entry on the Good to Book database indicating that there was a problem caused by you or one of your Guests at a previous accommodation you have stayed at, Short Stays will inform your Host or Co-host of the issue. The Host or Co-host is wholly within their rights to refuse to accept your accommodation request or booking, or they may choose to impose additional restrictions on your stay (e.g. an additional security bond). If your booking is declined, all moneys paid will be refunded (less transaction fees).

Short Shays cannot check the accuracy of the Good to Book database nor can we disclose to you any information on the Good to Book database or the Short-Term Accommodation Provider who uploaded the information, as this information is confidential. The information on the database is used for evaluative purposes so accommodation providers can decide whether to enter into an Agreement for accommodation with you or not. Any concerns you have with the Good to Book database will need to be discussed with Good to Book directly. You can contact Good to Book via email at admin@goodtobook.com.

Short Stays accepts no liability for the use of the Good to Book database, including any reliance on the information contained on the Good to Book database, even if the information uploaded is incorrect.

Short Stays may also upload information to the Good to Book database if you cause damage to the accommodation property, caused excessive cleaning requirements, been violent, exhibited behaviour that required the police to become involved or otherwise treated the property, guests, owners, or staff in a manner unacceptable to industry standards. Providing Short Stays are not negligent, Short Stays will not be liable to you or any other person for any consequence arising from the upload of information to the Good to Book database by Short Stays.

For more information about Good to Book, please follow this link.