Reset Password

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Changing password &/or account details


 

To modify any of your account information:

  1. Visit MY PROFILE

  2. Adjust the necessary details

  3. Select UPDATE PROFILE

Kindly note: For security and fraud prevention reasons, we are unable to permit our platform users to freely change their username, date of birth, first or last name associated with their account. If you need to update this information due to a name change, please reach out to us at support@shortstays.au with an updated government-issued identification document, and we will assist you in updating your account.

 

To update your password, simply follow these steps:

  1. Go to MY PROFILE

  2. Input your old password and then your new password

  3. Click on RESET PASSWORD