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  1. All FAQs
  2. Booking with Short Stays
  3. Rescheduling a booked stay

Rescheduling a booked stay

 

If your plans have changed and you need to adjust your booking dates or the number of guests, follow these steps:

 

  1. Log in and navigate to BOOKED STAYS

  2. Locate the booking you wish to reschedule

  3. Select RESCHEDULE BOOKING

  4. Input your updated dates and number of guests

  5. Any refunds or outstanding payments will be calculated automatically

  6. Click REQUEST BOOKING to proceed

  7. If there’s an outstanding payment, you will be directed to the checkout

Once your rescheduling request is confirmed by the host, a refund will be issued via Stripe. The refunded amount may take 5-10 business days to reflect in your account, depending on your bank’s processing times.

 

Please note: Your host or co-host will have 24 hours to approve or decline your request. If declined, the previous booking remains confirmed and unchanged.

Acknowledgement of Country

Short Stays would like to acknowledge the Aboriginal and Torres Straight Islanders here in Australia and the Maori and Moriori people in New Zealand both past and present, and their connections to the land, waters and sea. Their cultures, traditions, warmth and generosity are central to our history and story.

Community Support

Stay up to date with what’s happening in the Short Stay sector via our quarterly email updates covering all things education, advocacy and support.